Beware of phishing scams

Phishing scams can take many forms.
Fraudsters may try to contact you while pretending to be an employee of Xnvia. Here’s what you need to know:

 

A. We will never call you.
When we contact you, it will always be through our secure chat function or Ticket Support.

B. We will never ask you to make a payment.
With Xnvia, you are always in control of your money. We will never ask you to transfer funds.

 

If you receive a phone call, text message, or email from someone claiming to be Xnvia, please report it to us.

 

It is important to be very careful and practice good habits to avoid falling victim to scams.

 

Tips:

1. Bookmark https://www.xnvia.com/usr/ for a safe login.

2. Check the address of the website you’re visiting to ensure it is the actual site. Ask yourself if the name of the business is spelled correctly.

3. Look for the closed lock icon 🔒 in the address bar.

Contact Our Team

If you still can't find an answer to what you're looking for, or you have a specific question, open a new ticket and we'd be happy to help!

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